Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on Sundays or public holidays. In case of high order volume, shipments may be slightly delayed.
Shipping Rates & Delivery Time
- Standard Delivery (Pakistan): 3–5 business days
- Cash on Delivery (COD): Available nationwide
- Shipping charges will be calculated and displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation message with tracking details so you can monitor your shipment.
Shipping Delays
Delivery delays can occasionally occur due to unforeseen circumstances such as weather, courier issues, or public holidays.
Incorrect Address
Please ensure that your shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us immediately at:
Email: thobproduction@gmail.com
Phone/WhatsApp: 0331-3015990
We will coordinate with the courier service to resolve the issue as quickly as possible.
International Shipping (Optional)
Currently, we [do/do not] offer international shipping. For international orders, please contact us before placing your order.